Since the last announcement in August 2023, Koodoo has stepped up on refining our AI application specifically for the mortgage industry. The recent improvements have skyrocketed our AI’s CeMAP exam score from a commendable 70% to an exceptional 94% average, achieving a distinction. This achievement not only signifies Koodoo’s ability to consistently enhance AI capabilities but also sets a new benchmark in the industry for reliability and precision. 

The high level of accuracy is a remarkable feat given that similar exams like the Certificate in Advanced Mortgage Advice by the Chartered Insurance Institute have an average pass rate of 72.7%. This comparison to the human benchmark mirrors AI’s successes in other rigorous fields, such as the US Bar Exam where GPT4 achieved a 75.7% score surpassing the human average of 68%. 

These accomplishments underscore AI application’s capability to act as a reliable informational assistant, especially in structured settings. However, we recognise that essential advising qualities, such as interpersonal interaction and contextual understanding, cannot be replaced by AI. This insight drives Koodoo to integrate AI tools that support, not replace, human expertise, ensuring that technology complements the nuanced needs of mortgage customers.

The distinction-level performance of the Koodoo AI Application ensures that Koodoo’s partners can deploy these AI tools with greater confidence, knowing they are backed by proven, high-quality outcomes. Partners using Koodoo’s technology can expect not only improved operational efficiencies but also enhanced compliance with regulatory standards. This is particularly significant in light of the Financial Conduct Authority’s recent AI updates, which call for dependable and “outcome-focused” beneficial AI implementations. 

"At Koodoo, we're more convinced than ever that with the right approach, our AI can excel in structured, data-heavy exams and complex data processing. However, real-life scenarios are far more complex than any paper exam. That’s why our mission is to equip human advisors with top-tier tools that allow them to focus on what truly matters — engaging with clients, understanding their unique needs, and delivering tailored advice. Thanks to the enhanced reliability and precision of our AI applications, we're seeing more effective decision-making, fewer mistakes in interpreting mortgage data, better support for our advisors, and, most importantly, happier customers." — Andrei Lebed, Koodoo CEO

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