Koodoo Assist
Flexibly engage with every customer in the way they like
Flexibly engage with every customer in the way they like
Flexibly engage with every customer in the way they like
Deploy AI-powered digital agents to deliver personalised and compliant interactions that enhance satisfaction and streamline operations, setting a new standard in service excellence.
24/7
Always on service
90%
Customer enquires automated
100%
Compliance oversight
Koodoo Assist digital agents, tailored for UK Financial Services, integrate contextual knowledge, compliance guardrails, and performance monitoring to deliver exceptional service at scale. With Koodoo Assist, you can confidently automate high-volume, low-value tasks, enhance customer satisfaction with compliant, tailored AI responses, and seamlessly escalate complex issues to human support.
Koodoo Assist digital agents, tailored for UK Financial Services, integrate contextual knowledge, compliance guardrails, and performance monitoring to deliver exceptional service at scale. With Koodoo Assist, you can confidently automate high-volume, low-value tasks, enhance customer satisfaction with compliant, tailored AI responses, and seamlessly escalate complex issues to human support.
Koodoo Assist digital agents, tailored for UK Financial Services, integrate contextual knowledge, compliance guardrails, and performance monitoring to deliver exceptional service at scale. With Koodoo Assist, you can confidently automate high-volume, low-value tasks, enhance customer satisfaction with compliant, tailored AI responses, and seamlessly escalate complex issues to human support.
Elevate customer journeys with Koodoo Assist's MIP agent
No more lengthy forms and endless waiting times. With our MIP agent, customers can start their home-buying journey 24/7, instantly generate an MIP, and get answers to their questions – all through a natural conversation.
Koodoo Assist in financial services
Insurance: Claims Inquiry Assistant
Insurance: Claims Inquiry Assistant
Automating the initial claims inquiry process, Koodoo Assist could provide policyholders with general information and next steps while efficiently directing complex cases to human agents.
Investment Services: Fund Selection Guide
Credit Services: Credit Score Education Assistant
Debt Management: Budgeting and Debt Reduction Assistant
Wealth Management: Portfolio Management Support
Insurance: Claims Inquiry Assistant
Insurance: Claims Inquiry Assistant
Automating the initial claims inquiry process, Koodoo Assist could provide policyholders with general information and next steps while efficiently directing complex cases to human agents.
Investment Services: Fund Selection Guide
Credit Services: Credit Score Education Assistant
Debt Management: Budgeting and Debt Reduction Assistant
Wealth Management: Portfolio Management Support
Insurance: Claims Inquiry Assistant
Insurance: Claims Inquiry Assistant
Automating the initial claims inquiry process, Koodoo Assist could provide policyholders with general information and next steps while efficiently directing complex cases to human agents.
Investment Services: Fund Selection Guide
Credit Services: Credit Score Education Assistant
Debt Management: Budgeting and Debt Reduction Assistant
Wealth Management: Portfolio Management Support
Insurance: Claims Inquiry Assistant
Insurance: Claims Inquiry Assistant
Automating the initial claims inquiry process, Koodoo Assist could provide policyholders with general information and next steps while efficiently directing complex cases to human agents.
Investment Services: Fund Selection Guide
Credit Services: Credit Score Education Assistant
Debt Management: Budgeting and Debt Reduction Assistant
Wealth Management: Portfolio Management Support
Mortgage: product explorer for brokers
Insurance: claims inquiry assistant
Credit: loan application helper
Consumer loans: flexible research journey
Payments: transaction support AI agent
Mortgage: product explorer for brokers
Empower brokers to quickly find, compare, and select mortgage products with Koodoo Assist agents. With an intuitive conversational interface and 24/7 availability, it enable brokers to ask questions anytime and seamlessly navigate through the product search journey.
Mortgage: product explorer for brokers
Insurance: claims inquiry assistant
Credit: loan application helper
Consumer loans: flexible research journey
Payments: transaction support AI agent
Mortgage: product explorer for brokers
Empower brokers to quickly find, compare, and select mortgage products with Koodoo Assist agents. With an intuitive conversational interface and 24/7 availability, it enable brokers to ask questions anytime and seamlessly navigate through the product search journey.
What we offer
Adaptive interactions
Adaptive interactions
Adaptive interactions
Engage customers through natural language and interfaces that are context-perfect. Powered by GenAI & GenUI, every conversation goes in its own unique direction, removing frustrating loops and dead-ends.
Tailored to your context
Tailored to your context
Tailored to your context
Customise agents with your business's unique products, services and policies. Integrate key information ensuring accurate and reliable handling of customer interactions.
Seamless automation
Seamless automation
Seamless automation
Move users forward effortlessly by automating tasks and integrating with internal systems and external APIs for enhanced functionality.
Smooth triaging to support
Smooth triaging to support
Smooth triaging to support
Escalate complex or high-value customer conversations to your team. Define handoff points, bring human support into the thread with full context, and integrate seamlessly with your existing communication platforms.
Compliance at core
Compliance at core
Compliance at core
Leverage Koodoo's RegReady framework, guard against hallucinations, prompt injection, and crucial compliance errors. Monitor 100% of conversations for quality and compliance with Koodoo Evaluate.
Securely built for UK-regulated businesses
ISO27001 certified
Meets rigorous security standards for information security
Regulatory compliance
Designed for regulated businesses with FCA regulation in mind
GDPR compliant
Ensures strict adherence to data protection laws
Fully encrypted
Safeguards data in every process
Securely built for UK-regulated businesses
ISO27001 certified
Meets rigorous security standards for information security
Regulatory compliance
Designed for regulated businesses with FCA regulation in mind
GDPR compliant
Ensures strict adherence to data protection laws
Fully encrypted
Safeguards data in every process
Securely built for UK-regulated businesses
ISO27001 certified
Meets rigorous security standards for information security
Regulatory compliance
Designed for regulated businesses with FCA regulation in mind
GDPR compliant
Ensures strict adherence to data protection laws
Fully encrypted
Safeguards data in every process
Securely built for UK-regulated businesses
ISO27001 certified
Meets rigorous security standards for information security
Regulatory compliance
Designed for regulated businesses with FCA regulation in mind
GDPR compliant
Ensures strict adherence to data protection laws
Fully encrypted
Safeguards data in every process
Scale Space,
58 Wood Lane,
London
W12 7RZ
Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it. Please note that some mortgages such as commercial BTLs are not regulated by the FCA. Mortgage Power Limited (trading as “Koodoo” and “Koodoo Advice”) is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 845978).
The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.
Mortgage Power Limited, trading as "Koodoo" and "Koodoo Advice", is registered in England and Wales with company number 10978680 and ICO registration ZA560572 and is authorised and regulated by the Financial Conduct Authority . You can check the Financial Services Register here.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.
Scale Space,
58 Wood Lane,
London
W12 7RZ
Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it. Please note that some mortgages such as commercial BTLs are not regulated by the FCA. Mortgage Power Limited (trading as “Koodoo” and “Koodoo Advice”) is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 845978).
The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.
Mortgage Power Limited, trading as "Koodoo" and "Koodoo Advice", is registered in England and Wales with company number 10978680 and ICO registration ZA560572 and is authorised and regulated by the Financial Conduct Authority . You can check the Financial Services Register here.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.
Scale Space,
58 Wood Lane,
London
W12 7RZ
Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it. Please note that some mortgages such as commercial BTLs are not regulated by the FCA. Mortgage Power Limited (trading as “Koodoo” and “Koodoo Advice”) is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 845978).
The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.
Mortgage Power Limited, trading as "Koodoo" and "Koodoo Advice", is registered in England and Wales with company number 10978680 and ICO registration ZA560572 and is authorised and regulated by the Financial Conduct Authority . You can check the Financial Services Register here.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.
Scale Space,
58 Wood Lane,
London
W12 7RZ
Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it. Please note that some mortgages such as commercial BTLs are not regulated by the FCA. Mortgage Power Limited (trading as “Koodoo” and “Koodoo Advice”) is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 845978).
The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.
Mortgage Power Limited, trading as "Koodoo" and "Koodoo Advice", is registered in England and Wales with company number 10978680 and ICO registration ZA560572 and is authorised and regulated by the Financial Conduct Authority . You can check the Financial Services Register here.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.