May 3, 2024
Koodoo
Book an initial discovery with Koodoo now!
We're thrilled to introduce the launch of Koodoo's new consulting services, designed to support you through every stage of your AI projects.
We've heard from many of our partners about the need for more support on strategic planning and implementing AI solutions. Implementing "off-the-shelf" AI tools is often a complex task, and we recognise the difficulties organisations face in achieving seamless and effective integration with their workflows. Our services are designed to navigate these challenges, ensuring that your organisation can harness the full potential of these tools to enhance efficiency and customer success.
Leveraging on Koodoo’s existing products and technologies, including our AI-powered Koodoo Verify, Koodoo Evaluate, and digital agents, we can provide you with comprehensive support for your AI journey.
👉Whether you're just starting or looking to expand, we're here to provide the support you need:
GenAI Strategy Review: Discover how AI can align with your business strategy and maximise its impact.
Bespoke Product/Platform Design: Tailor-made solutions to build the right AI platform for your needs.
Bespoke Chatbot/Product Build: Create intelligent chatbots and products that add real value to your business.
Expansion to New Use Cases: Discover and develop innovative applications of AI across your organisation.
Ready to start your journey? Get in touch with us for an initial workshop, where we'll identify your strategic priorities, map existing processes, and pinpoint pain points and opportunities. Together, we can chart a course that makes the most of AI's potential in your organisation.
About Koodoo
Koodoo works with fintechs, property portals, price comparison sites and lenders to intelligently connect homeowners with their next mortgage.
In addition to powering hundreds of thousands of mortgage searches every month, Koodoo is a tried and tested innovative technology partner for many lenders and financial services.
Generative AI is unlocking a new frontier of productivity and efficiencies in the world of mortgages, and Koodoo is partnering with leading financial services, lenders, and intermediaries to build AI products to delight customers and streamline operational processes.
Koodoo also has its own in-house brokerage, who leverage Koodoo’s innovative AI tools to streamline the mortgage application journeys, offering caring and streamlined mortgage solutions to consumers.
Find out more here
Koodoo’s Products
Koodoo Verify
Tailored document validation - Align the validation checks you run on documents with your requirements as a business, ensuring the documents you receive are right the first time, every time.
Authentication and fraud detection - Scan documents for fraud at the time of provision, ensuring that documents are authenticated prior to entering your internal systems.
Data extraction and processing - Quickly extract key data from documents, allowing you to automate your teams' workflows, reduce administrative burden and speed up processing times.
Plug and play API - Integrate seamlessly with your existing document submission portal or document management solution using our out-of-the-box API.
Document processing portal - Start improving your document processing today without the need for any technical integration by using our web portal.
Koodoo Evaluate
Bespoke rules and reporting for your customer communications - Implement rules and reporting tailored to your business's customer comms policy, so you can rest assured that all of your communications comply with internal and regulatory requirements
Individual agent performance reporting - Report on individual customer support comms, with a full transcript of the communications as well as reporting against your customer comms policy
Team-level reporting - Understand how your entire team is reporting with our team-level reporting dashboard, giving you a clear view of customer communication trends as well as how your team are performing over time
Koodoo Assist - AI agents
Dekoda
For our recent Koodoo AI Decoded 2:0 event, we custom-built a bespoke chatbot for the event, called Dekoda, to act as a personal assistant to our attendees. Dekoda was the one-stop-shop for all event interactions and enquiries, effectively and seamlessly managing various tasks such as presenting the agenda, distributing materials, assisting with interactive sessions, facilitating polls and Q&A sessions and last but not least, telling guests where the toilets are!
Other Chatbot applications
We recognise chatbots as a powerful tool for customer service, providing 24/7 assistance and efficiently managing basic enquiries while directing complex issues to human support. The FCA stated in its recent AI Update that "deployed effectively, AI chatbots have the ability to help customers understand products or services." At Koodoo, we see immense potential in chatbots as versatile digital assistants capable of fulfilling various roles, such as:
Mortgage offer co-pilots - Built to send offers digitally with integrated support via a natural language chatbot
Customer-triage bots - Built to give customers high-quality responses and triage them to the right place, if necessary
Lending Policy virtual agent - Built to give internal teams an immediate response, from the lending policy and increase the speed at customer queries are dealt with
Broker query bots - Built to support external broker partners with general questions, reducing reliance on BDMs and increasing application submission time
Koodoo is excited to work with you to harness the power of AI for your business cases. Although the AI landscape is complex to navigate, with our expertise in developing innovative AI applications, we're ready to collaborate and deliver tailored solutions that enhance efficiency, streamline workflows, and elevate customer experiences for your business.
